Last updated: 30 August 2026
Draft — placeholder content, pending real business decisions. One open question worth deciding deliberately, not by default: every order is built to the fitment/color you pick, which most made-to-order sellers handle with a shorter or different return window than a stocked product — the number below is a placeholder, not a decision.
Each Basalt mount is finished in the color and fitment you choose at checkout. Orders ship within [X business days] of payment confirmation.
Shipping cost is calculated at checkout based on your delivery address. We currently ship to [regions/countries].
You'll get a confirmation email once your order ships. [Order tracking page — not yet available; for now, contact support with your order number.]
Because each mount is built to your chosen color and fitment, we accept returns of unused, unmodified items within [X days] of delivery, in their original packaging. Contact [support email] with your order number to start a return.
If your mount arrives damaged or isn't working as it should, contact [support email] with photos and your order number — this is covered regardless of the return window above, and doesn't affect your separate warranty coverage.
Since production starts shortly after payment, cancellation is only possible for a short window after ordering — [X hours] — after which the order is treated as a return instead.